Reference

How pos4d Handles Your Personal Information

This page tells you exactly what data pos4d collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact support — and how we protect it. Availability of our services depends on local law and eligible regions in Pakistan.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesYou can request your data anytimeCookie controls in your browser
pos4d How pos4d Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

pos4d uses a combination of encryption, access controls and session monitoring to keep your account and payment data safe. Here is how each area works in practice.

Payment Data Handling

Your JazzCash, Easypaisa and Raast transaction details are encrypted at the point of entry and stored in isolated systems that our marketing or content teams cannot access.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can clear or block cookies in your mobile or desktop browser settings at any time.

Account Security Controls

Login events are logged by device and location. If we detect a new device accessing your account, an OTP is sent to your registered mobile number before access is allowed.

Data Retention Period

We hold account and transaction records for as long as your account is active and for a further period required by any applicable obligation. Once that period ends, records are deleted or anonymised.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete the personal information we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and mention your account number so we can locate your record quickly.

Live Chat Start a live chat session from any page on pos4d. Our team reviews data requests during active support hours and follows up by message.
Email Support Send your data request or privacy question to our support email. Include your registered mobile number so we can verify your account identity.
Account Help Centre Log into your pos4d account and open the Help section. From there you can raise a data request ticket and track its status directly.

Common Questions About Our Privacy Policy

Real questions from people managing their accounts and payment data on pos4d — answered directly.

We collect your name, mobile number, and the payment method you choose — JazzCash, Easypaisa or Raast. We also log your device type and IP address to secure your session.

Transaction references are stored to process payments and resolve disputes. Your full wallet credentials are never stored on our servers — the payment is handled through the wallet's own secure channel.

Yes. Contact our support team via live chat or email with your account number. We will confirm your identity and send you a summary of the data we hold within a reasonable timeframe.

We do not sell your data. We share it only with payment processors like JazzCash, Easypaisa and Raast to complete transactions, and with security services that help us detect fraud.

Send a deletion request through live chat or to our support email. We will process it once we verify your identity, subject to any retention period required by applicable law.

Inactive accounts remain on record for the legally required retention period. After that, personal details are deleted or anonymised so they can no longer be linked back to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.